My Work

Get an insight to some of the work I've done

HelpDesk PowerShell Tool

HelpDesk tasks can get repetivive but some need to be done with manual input, so why don’t we put all these repetitive tasks into one tool? This was exactly my idea when developing the Helpdesk Tool for my company. 

What’s included?

  • Create a user from scratch
    • Creating user includes:
      • First Name
      • Last Name
      • AD Username
      • Password & Verify Password
      • Managers Username
      • Job Title
      • Choosing user OU location
  • Creating a user from existing user
    • Creating user includes:
      • First Name
      • Last Name
      • AD Username
      • Password & Verify Password
      • Job Title
      • User to copy
        • This copies OU location and permissions
  • Reset a users password
    • Functions for this are:
      • Enter Username
      • Check User’s current password expiry
      • New Password & Confirm Password
      • Unlock Account
  • Computer Info
    • Enter Computer/Server
    • Ping
    • List latest machines added to AD

I initially wrote this tool as a CLI tool which worked well. Once I had the functions setup to work I then started developing a GUI and wrapping the functions into them. This was great learning the GUI side of PowerShell albeit there is minimal documentation on it, it was great! So many roadblocks and workarounds I had to do, it provided me with a greater understanding of how PowerShell works.

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