HelpDesk tasks can get repetivive but some need to be done with manual input, so why don’t we put all these repetitive tasks into one tool? This was exactly my idea when developing the Helpdesk Tool for my company.
What’s included?
I initially wrote this tool as a CLI tool which worked well. Once I had the functions setup to work I then started developing a GUI and wrapping the functions into them. This was great learning the GUI side of PowerShell albeit there is minimal documentation on it, it was great! So many roadblocks and workarounds I had to do, it provided me with a greater understanding of how PowerShell works.